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Operation Smile has provided hundreds of thousands of safe surgeries for those born with cleft lip, cleft palate or other facial deformities. With more than three decades of expertise, Operation Smile creates solutions that deliver free surgery to people where it’s needed most.  As one of the largest medical volunteer-based nonprofits, Operation Smile has mobilized thousands of medical volunteers from a wide range of medical specialties from more than 80 countries. Operation Smile engages public-private partnerships to advance health care delivery, train local medical professionals to provide surgical care for patients in their communities, donate crucial medical equipment and supplies, and increase access to surgical care so that everyone living with cleft is treated.

Visit www.operationsmile.org, find us on Facebook or follow us on Twitter.

All interested applicants should apply online at http://www.operationsmile.org/about-us/careers

GENERAL SUMMARY OF DUTIES :

The Bilingual Fundraising Manager position is a hands-on role to advance an expanding integrated fundraising program.  (S)he acts as the Hispanic marketing expert, actively supporting campaign development and execution, with particular emphasis on direct mail, digital, vide and telefundraising.

 

Essential Functions:

  • Responsible for strategic direction and execution of fundraising strategy, specifically to Spanish supporters

  • Actively leads development and execution of all Spanish language fundraising campaigns, with particular emphasis on direct mail and telefundraising alongside and in conjunction with email and digital fundraising campaigns

  • Acts as daily point of contact for vendors to direct strategy, assign goals and campaign KPIs, ensure all deliverables are met, project timelines remain on schedule, and projects are within the assigned budget and scope of work

  • Implements procedures to review quality, ensure accuracy of information and brand consistency of all fundraising communications

  • Works closely with Director of Mass Market Fundraising and Manager of Digital Media and Strategy to provide insight and analytics of Hispanic marketing efforts including performance towards key performance metrics and budget; develop strategic recommendations based on analytics

  • Works with internal Brand team to direct resource collection for cultivation and acquisition direct response initiatives

  • Assists Director of Mass Market Fundraising with special projects as needed

  • Additional duties as necessary

Characteristics/Skills Required:

  • Exceptional Spanish language communication skills

  • Ability to work cooperatively in a team environment as well as independently with self-direction

  • Ability to communicate and work across cultures

  • Proven ability to build effective relationships

  • High degree of initiative and independent judgment

  • Detail and results-oriented with excellent follow through

  • Strong ability to balance competing priorities, complex situations, and tight deadlines

  • Excellent oral and written communication skills

  • Well-developed analytical and problem solving skills

  • Positive, open-minded and flexible

 

Qualifications:

  • Fluent in Spanish; experience in Hispanic marketing or fundraising is a plus

  • Minimum of 2 years experience with multichannel direct response programs

  • Demonstrated success in campaign development and implementation

  • Proficiency in Microsoft Office applications (Word, Excel, Power Point); experience with e-CRM like Luminate is a plus

About Operation Smile
Operation Smile has provided hundreds of thousands of safe surgeries for those born with cleft lip, cleft palate or other facial deformities. With more than three decades of expertise, Operation Smile creates solutions that deliver free surgery to people where it’s needed most. As one of the largest medical volunteer-based nonprofits, Operation Smile has mobilized thousands of medical volunteers from a wide range of medical specialties from more than 80 countries. Operation Smile engages public-private partnerships to advance health care delivery, train local medical professionals to provide surgical care for patients in their communities, donate crucial medical equipment and supplies, and increase access to surgical care so that everyone living with cleft is treated. Visit www.operationsmile.org, find us on Facebook or follow us on Twitter. All interested applicants should apply online at http://www.operationsmile.org/about-us/careers
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