Needed: Customer Service Account Manager for Promotional Products and Apparel
Verified is a leading provider of printing, promotional products and corporate apparel in the greater Tampa Bay area, since 1995. We pride ourselves on developing long-term client relationships, and providing the best possible experience for our customers. We use a very robust software system to build “custom online company stores” for our clients, and use those stores to help them manage and grow their business with us. We are growing, and need to add an additional Account Manager to work directly with both new and existing clients. If you are selected to join our company you will work as part of a team, but you will also be given your own customer accounts to manage, develop and grow on your own, under the guidance of company management.
Ø Send your information to Jerry Moore by email at Jmoore@verifiedlabel.com: - Thank you!
You must have an outgoing, positive attitude and be a customer service "natural"
We run an enterprise wide software program to manage our accounting and inventory, you must be able to learn new software and follow a strict accounting/order entry process from start-to-finish, which includes creating your final job invoices.
Our software allows us to create custom online stores for our larger customers, so you must be able to write product description copy and have an eye for helping improve a customer's online shopping experience
You must be self-motivated, you will not be micro-managed but you will be expected to help drive sales and show results
Strong writing (email) skills in sales and marketing related copy, and you must be able to write with a friendly personality
Proven experience and technical knowledge in either the printing or promotional products industries, but experience in both is preferred
Determination to succeed and impress customers, with quick and thorough answers to questions, and the ability to stay on top of projects until they are fully completed
Attention to detail and great record keeping habits, so that you can manage 15 to 20 open production projects at the same time and not let things slip through the cracks
Experience with Excel and the math/formulas required to calculate and create detailed price/specification quotes for customers, without prior management review
o This is an opportunity to work in an enjoyable office environment, as part of a team.
o A final compensation package will be based on experience and ability. Our benefits package includes:
o Salary Range: $40,000 to $45,000 per year
o Medical Insurance: 100% paid by the company for the employee
o Vacation: 10 paid company holidays, plus 12 to 16 PTO days first full year, with added days in years 3 and 5
o Retirement Planning: Eligible for participation in our 401K plan with company matching contribution
o Start Date: As soon as possible
About Verified Label & Print, Inc
We are your one-stop supplier for all types of Printing, Labels,
Promotional Products, Corporate Apparel and Uniforms.